Returns & Money Back Guarantee
We've dedicated countless hours to perfecting our wooden products, ensuring you'll proudly showcase a top-quality item. If this is your first purchase with us, rest assured that your order is backed by our 30-day money-back guarantee. Here's how it works:
step-1
Contact our customer service at support@homeypanda.com
If you think we sent you a faulty product, tell us & we’ll send a replacement.
If you change your mind & no longer want your product, we understand. Kindly email us, and we will provide you with instructions on how to return the product. (You will be responsible for covering the shipping costs.).
If you think we sent you a faulty product, tell us & we’ll send a replacement.
If you change your mind & no longer want your product, we understand. Kindly email us, and we will provide you with instructions on how to return the product. (You will be responsible for covering the shipping costs.).
Step-2
Return the unused product in its original packaging within 30 days from the original purchase date for a refund. It's that simple.
Important Details:
- We accept returns for new and unused products within 30 days of delivery.
- Refunds will be issued to your original payment method.
- HOMEY PANDA may adjust the return solution if the item(s) do not meet our return policy and will send them back to you.
- Returns must be from a verified HOMEYPANDA.com order; returns are not available for items purchased outside our website.
- For products bought from an authorized dealer, their return policy applies; contact them directly for more information.
- Refunds will be issued to your original payment method.
- HOMEY PANDA may adjust the return solution if the item(s) do not meet our return policy and will send them back to you.
- Returns must be from a verified HOMEYPANDA.com order; returns are not available for items purchased outside our website.
- For products bought from an authorized dealer, their return policy applies; contact them directly for more information.